Returns & Exchanges

At COOFANDY, we want you to be completely satisfied with your purchase. If you are not happy with your items, you may return them within 30 days of delivery for a full refund or exchange, provided they are in original condition.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack the items in their original packaging with all tags attached, ensuring you include the provided return authorization slip inside.

3

Ship the Items

Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.

4

Receive Your Refund

Once our warehouse receives and inspects your return, we will process your refund or ship your replacement item within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing