Frequently Asked Questions

Everything you need to know about your COOFANDY experience.

How long does shipping take for my order?

Standard shipping typically takes 7-15 business days, while expedited shipping options can deliver your items within 3-7 business days depending on your location.

What is your return policy?

We offer a 30-day return policy from the date of delivery. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a full refund.

How do I determine the right size for me?

Each product page features a detailed size chart. We recommend measuring a similar garment you already own and comparing it to our specifications for the best fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options such as Klarna or Afterpay in select regions.

Can I track my order once it has shipped?

Yes, once your order is dispatched, you will receive an email notification containing a tracking number and a link to monitor your package's progress in real-time.

Do you offer international shipping?

Yes, COOFANDY ships to most countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.